Scott has been an active advocate for customers in the technology space for over 20 years, with roles ranging from sales, customer advocacy, and customer service leadership. In his current role at LinkedIn, he leads the team responsible for providing customer service to the nearly 500M LinkedIn members and enterprise customers.
“I believe that getting the customer experience right is fundamental to growing a successful business. If you get this right, everything else is easier.”
An early adopter and passionate supporter of meditation and spiritual practices, Scott has led public meditation sessions since he was a teenager, and is currently the executive sponsor of LinkedIn’s Mindfulness program.
"My goal is to ultimately change the work experience from the inside out by gathering wisdom learned from various spiritual traditions and bringing it to the workplace in an inclusive way."